1. What is ACUOP?

ACUOP (Atlantic City Savings and Credit Cooperative Society Limited) is a member-only cooperative platform designed to provide long-term, structured, asset-backed real estate financing, primarily focused on properties within Eko Atlantic City.

Our goal is to improve mortgage affordability, clarity, and repayment sustainability through disciplined structuring, transparent processes, and strong governance.

2. Why does ACUOP exist?

ACUOP was created to address persistent gaps experienced by homebuyers and investors, including:
• Short loan tenors that strain affordability
• Expensive interest rates on mortgages in the market
• Currency mismatch
• Limited flexibility and opaque repayment structures
• Slow turnaround times and unclear communication
ACUOP’s model is designed to bring structure, predictability, and transparency to long-term real estate financing.

3. Is ACUOP a bank or a mortgage bank?

No.
ACUOP is not a commercial bank or mortgage bank.

It operates as a cooperative society, where members subscribe, save, and participate under a defined governance and risk framework. Financing is provided through structured cooperative and institutional arrangements, not retail banking deposits.

4. Who can become a member of ACUOP?

ACUOP membership is open to those who:
• Meet the cooperative’s eligibility criteria
• Complete KYC and compliance checks
• Satisfy minimum subscription and savings requirements
• Pass affordability and non-indebtedness assessments (where applicable)
Membership is not automatic and is subject to review and approval.

5. Who is ACUOP designed for?

ACUOP is primarily designed for:
• Homebuyers seeking mortgage solutions within Eko Atlantic
• Members requiring structured mortgage buyback support
• Individuals who value transparency, discipline, and long-term planning

6. What products are available at launch?

At launch, ACUOP’s primary offerings include:
• Residential mortgage financing
• Mortgage buyback support (for eligible cohorts)
• Share-based cooperative loans (subject to approval)
Additional offerings (such as savings products, investment facilitation, and other loan products) will be introduced in phases.

At launch, ACUOP’s primary offerings include:
• Residential mortgage financing
• Mortgage buyback support (for eligible cohorts)
• Share-based cooperative loans (subject to approval)
Additional offerings (such as savings products, investment facilitation, and other loan products) will be introduced in phases.

7. What is the mortgage buyback programme?

The mortgage buyback programme supports eligible members who wish to refinance or restructure existing mortgage obligations under ACUOP’s framework.
The process is designed to provide:
• Clear documentation requirements
• Defined review and approval stages
• Transparent communication and timelines
Participation is subject to eligibility and due diligence.

8. If I am part of the TEHC buyback cohort, what changes for me?

Members in the buyback cohort can expect:
• Updated documentation and onboarding processes
• Dedicated contact points for support
• Clear step-by-step guidance on what to do and when
Loan tenors will broadly align with ACUOP’s standard mortgage framework, subject to individual assessment.

9. What happens after I make an enquiry?

After an enquiry:
• Our team reviews your request
• A clarification meeting may be scheduled (if required)
• You receive a membership application link
• Documentation, KYC, and due diligence are completed
• Approved members are onboarded through the platform and issued a welcome pack
No obligation arises until formal documentation is completed.

10. How long does the process take?

Timelines depend on:
• Completeness of submitted documentation
• Nature of the financing request
• Internal review and approval stages
ACUOP’s platform is designed to target faster decision timelines, but no guaranteed approval is promised. Out target TAT is 48 hours upon receipt of all compliant documents required

11. Are mortgage approvals guaranteed?

No.
All financing decisions are subject to:
• Eligibility checks
• Affordability assessments
• Risk and compliance reviews
• Final internal approvals
No guarantees are made at enquiry or onboarding stages.

12. What tenors are available?

Mortgage tenors of up to 20 years and share loan tenor of up to 5 years may be available, subject to:
• Member profile
• Property characteristics
• Risk assessment outcomes

13. How does ACUOP manage risk?

ACUOP operates under a multi-layered risk and governance framework, including:
• Structured underwriting and affordability assessments
• Asset-backed collateral
• Legal mortgage protections
• Board-level oversight and risk discipline
Full risk details are provided in formal documentation.

14. Is ACUOP regulated?

ACUOP operates as a registered cooperative society and complies with applicable cooperative, legal, and regulatory requirements.
It does not operate as a licensed bank or investment manager.

15. Does ACUOP provide investment advice?

No.
ACUOP does not provide legal, tax, investment, or financial advice. Members and prospective participants are encouraged to consult their own advisers before making decisions.

16. What is the mortgage calculator?

The ACUOP mortgage calculator is a planning tool designed to help members:
• Understand potential repayment scenarios
• Explore affordability ranges
• Plan long-term obligations
The calculator is illustrative only and does not constitute an offer or approval.

17. What should I do next if am interested?

You may:
• Review the FAQs and website resources
• Submit an enquiry through the official channel
• Attend scheduled Q&A sessions (where available)
• Contact the ACUOP support team for clarification

18. Where can I get official information or support?

Official channels include:
• Website: [link]
• Email: info@acuop.com
• Phone: +234 818 794 7950; +234 905 426 4222
• Office: 1412 Ahmadu Bello Way, Victoria Island, Lagos

Please rely only on official communications.

Disclaimer
All information provided is for informational purposes only and does not constitute an offer, solicitation, or guarantee. Participation occurs only through formal documentation and approved processes.